60-day money-back guarantee
We stand behind every Quietum Plus order with a 60-day money-back guarantee. If for any reason you are not satisfied with your purchase, you may return it for a full refund within 60 days.
Your 60-day guarantee period begins on the day your order is delivered. You may request a refund at any point during this 60-day window — even if the bottles have been opened or are empty.
Once we receive your return, your refund will be issued to the original payment method within 5 to 10 business days. Depending on your bank or card issuer, the funds may take additional time to appear on your statement.
The customer is responsible for return shipping costs. Original shipping fees (where applicable) are non-refundable. We recommend using a trackable shipping service, since we cannot guarantee receipt of returns sent without tracking.
If your order arrives damaged or if you received the wrong product, please contact us within 7 days of delivery so we can send a replacement at no additional cost.
For any refund or return question, please contact contact@quietumplus.com or call +1 208-345-4245.