Delivery times, costs, and tracking
This page outlines how and when Quietum Plus orders are shipped, expected delivery windows, and how to track your package.
All orders are processed within one business day of payment confirmation. Orders placed on weekends or US public holidays are processed on the next business day. You will receive an email confirmation as soon as your order ships, including a tracking number.
We currently ship internationally to Canada, the United Kingdom, Ireland, Australia, and New Zealand. International shipping is $15.95 per order. Expected delivery is 10 to 15 business days, depending on customs processing in your country.
International customers are responsible for any import duties, taxes, or customs fees that may apply in their country. These charges are not included in your order total and are billed separately by your local customs agency.
As soon as your order ships, you will receive an email with a tracking link. Please allow 24 to 48 hours for the tracking information to update after the email arrives. If you do not receive a tracking number within 2 business days of placing your order, please contact us.
Please verify your shipping address carefully at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you notice an error immediately after placing the order, contact us as quickly as possible — we may be able to update the address before the package ships.
If your package is marked as delivered but you cannot locate it, please check with neighbours, household members, and your local mail-handling facility before contacting us. If the package is genuinely lost or arrives damaged, contact contact@quietumplus.com within 7 days of the expected delivery date so we can investigate and arrange a replacement where appropriate.
Any shipping question can be directed to contact@quietumplus.com or by phone at +1 208-345-4245. Our team responds within 24 hours on business days.
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